Challenge: The quality of a patient ’s experience plays an important role in defining the competitive advantage of healthcare organizations, especially during times of change and reform. Because nurses have the most frequent and direct contact with patients, their performance and behaviors have a significant impact on patient evaluations.
Here’s the rundown of useful articles from the second quarter of 2014.
People universally look for the same characteristics in their leaders – integrity, judgment, business acumen, and vision. However, every culture has a set of social norms that color leader behavior. Global Alliances consultant Michael Sanger explores the differences in eastern and western leadership styles.
More than 80% of Americans are stressed about their jobs, and 75% of people said the most stressful aspect is their boss. Although a few bad bosses seem inevitable, the chronic stress they cause costs companies $300 billion annually. What can companies do about bad bosses and the stress they cause?
We’ve all dealt with them – the employee that makes questionable decisions around the office, whether that’s stealing some pens from the supply closet or, more seriously, pocketing company revenue on the sly.
In business, the adage holds true that one bad apple can spoil the bunch – even one dishonest manager can cost companies hundreds of thousands, if not millions of dollars, in low morale and lost productivity. Unfortunately, history shows that there is more than one bad apple in the business world, and dishonest work… Read more »
Is HR getting better? More importantly, what is holding it back? In this installment of Drinks with Hogan, HR consultant William Tincup and Dr. Tomas Chamorro-Premuzic discuss the perils of putting talent management and payroll in the same hands.
The Psychometrics Forum invites you to their September event, Illuminating the Dark Side.
In the seventh installment of our video series, Corporate Solutions Consultant Jennifer Lowe discusses whether work life balance is dead, the potential consequences of blurring the lines between work life and home life, and what companies can do to keep employees productive when they’re working 24/7.
After years lagging behind their marketing colleagues, HR finally embraced the power of data. The question is, what’s next? In this episode of our monthly web series Drinks with Hogan, Dr. Tomas Chamorro-Premuzic and HR iconoclast William Tincup discuss the future of personality and HR.