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Hood Industries, a wood manufacturer and distributor, partnered with Hogan to improve its selection process for utility employees. Utility employees are responsible for supporting the maintenance of the manufacturing floor and contributing to various entry-level operation responsibilities.

Hogan’s talent analytics team worked with Hood Industries to develop a scientifically valid screening tool to improve the quality of the utility employee candidate pool. Hogan identified specific competencies, characteristics, and values that predict job success. Hogan built a custom personality profile using the Hogan Personality Inventory (HPI), Hogan Development Survey (HDS), and Motives, Values, Preferences Inventory (MVPI) that enabled Hood Industries to select higher-performing utility employees.

Critical Characteristics Assessed by Hogan

To build the most accurate personality profile, Hogan’s talent analytics team determined that the following characteristics and values had the greatest impact on job success:

  • Strengths – composure, drive, communication, and dependability
  • Risks – volatility and passive engagement
  • Values – collaboration and making an impact

By incorporating the Hogan profile into the candidate assessment process, Hood Industries can more effectively select utility employees with the characteristics most important for career success.

Hogan ROI

Hogan’s research shows that, by using the Hogan profile, Hood Industries can expect to see a 35% improvement in overall accuracy, selecting 17.5% more good hires and avoiding 17.5% more bad hires.


One year after Hood Industries began using the Hogan profile, the profile’s effects could be seen in a major improvement to business outcomes. At one plywood facility, the company has retained 89% of direct-hire candidates. Given that more than 85% of the utility employee workforce turns over in a typical year, this new retention rate marks a significant turnaround in a very short time.


As a result, Hood Industries is expanding use of the Hogan selection profile to other U.S. plywood production facilities and exploring using Hogan in additional lines of the business (e.g., lumber production).