Hogan’s General Employability Helps Organizations Recruit the Right Candidates


The success of any organization depends on the people who work in it. Therefore, it is crucial for businesses to hire the right employees. Using valid assessment tools such as General Employability, companies can more easily identify the personality characteristics that predict employability across a wide range of jobs. In turn, businesses are more productive, have less turnover, have more satisfied and engaged employees, and are more financially successful.

Employability is defined as the ability to find a job, the ability to retain it, and the ability to find a new job should the first one go away. There are three key components of employability that the assessment considers:

  • People Skills – Getting along well with others and working well in teams. People who score high on this skill seem friendly, pleasant, and helpful.
  • Learning Skills – Learning the essential functions of the job and acquiring new skills as the job changes over time. Individuals with learning skills are likely to be bright, curious, and motivated to learn.
  • Work Ethic – Taking instruction, working hard, and producing high-quality results in a timely fashion. Employees with good work ethic are hardworking, productive, and dependable.

Gathering responses to items such as “I am sensitive to others’ feelings” and ”I avoid trouble at all costs,” the assessment provides a general employability score. The overall score reflects the degree to which the candidate is generally employable and likely to be a productive employee. Those with exceptionally high scores (e.g., 90% or above) can often be hired straight away assuming they meet other basic job qualifications.

The General Employability assessment is an accurate predictor of on-the-job performance. It is suitable for a wide variety of non-leadership roles in virtually all industries. For instance, it is highly effective in the recruitment of bank tellers. With the General Employability tool, recruiters were able to accurately identify low and high performing bank tellers. Further, they found that the high scorers were two times more likely to be highly rated for their customer service than low scorers.

Zsolt Feher, Managing Director Europe of Hogan Assessments said “Employers report that most of their employee-related complaints concern three basic problems: poor interpersonal skills, poor personal management, and poor problem-solving skills. With General Employability, organizations will be able to obtain valuable insights into these three key areas. It is a huge time-saver for recruiters as they can leverage the power of data and predict candidates’ work ability and future success in the workplace.”