The Origins of Derailment

Jon Bentz pioneered the study of managerial derailment when he launched a 30-year study of failed managers in the late 1970s at Sears. Bentz...
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Good Managers

Ever heard the phrase, “employees leave their bosses, not their jobs”? Bad managers are...
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A Tale of Two Nurses

This past weekend, I made an impromptu trip to Kansas City to be with my grandmother in the hospital after a heart attack. Thankfully, the doctors...
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