Technology helps teams connect instantly to members across the globe. Yet, there are many among us who routinely take more than 72 hours to return emails, if they return them at all. These “email black holes” cause serious bottlenecks in workflow and decision-making, damaging your personal and professional reputation. And, you may be one of them.

The Email Black Hole gives 5 reasons you may be an email black hole and explores the way you can manage your reputation through strategic self-awareness.