Engagement isn’t just a buzzword; it has real consequences for employees, customers, and companies. By using valid personality assessment tools to measure engagement, improve hiring practices, and develop new and existing leaders, companies can positively impact engagement and the bottom line.

With more than 6 million websites, 3,000 books, and a myriad of blogs and articles devoted to the subject, it is clear that employee engagement is a major concern. However, a Gallup poll showed that more than 71% of Americans aren’t engaged in their jobs. What is the cause of this epidemic of low engagement, and what can companies do to reverse its course?