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The Rocket Model: Commitment and Engagement
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The Rocket Model: Four Critical Team Norms
Teams have many norms, some of which might involve safety, expected work hours, e-mail inquiry response times, or meeting attendance....
A (very) short story about altruism and customer service
Mornings aren’t my favorite thing, and the morning these events transpired was particularly early and particularly hot, which meant that I was in a...