Blogs

In Times of Crisis, Be Careful Who You Follow

LeadershipA group of young hikers, anxious to explore the treacherous mountain ranges of Alaska, interviewed a number of guides at a remote outpost. "Yep, I'm the best there is," bragged an older, very weathered looking man; "I know every mountain and valley in Alaska – been hiking them for over 50 years.“ Read More...

Never mind your experts, I just need a cashier

CustomerServiceRemember your last bad shopping experience? If you’re anything like me, even the thought of it makes your blood boil.

For instance: Last weekend, I made a trip to a major music retailer’s local storefront to buy a few odds and ends – some new guitar strings, picks, cords – mundane purchases, really. Yet, somehow, it turned into one of the worst shopping experiences of my life. Read More...

Can you see what I see?

When people ask me what I do for a living, and I tell them that I am a business psychologist, it is not unusual for me to hear “Gosh, we could really do with a psychologist at work.” Colourful stories concerning people, events and relationships usually follow, almost always describing how someone (a colleague, a boss, a team even) is responsible for making working life impossible.

Since I love talking about work and relationships, I usually start asking questions regarding the issue at hand in order to understand what was communicated before, during and after difficult interactions and ineffective exchanges with others. Read More...

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Why Do We Give?

GivingWhy is it that we give to others around the holiday season? Do we instinctively feel an innate desire (at the same time every year) to do something nice for them? Are we succumbing to marketing forces and great sales during the season of giving? Do we fear what would happen if we did not give gifts each December? (Tongue-in-cheek, this may be the case for some individuals.) Like a good scientist (Santa, I hope you are listening), I need to see what stories the data tell. Read More...

Back in My Day

TechnologyI recently celebrated my 31st birthday, which, in today’s world, qualifies me to begin sentences with the phrase “back in my day.” I admit this begrudgingly; back in my day, it seemed that statement was reserved for an individual well out of his or her 30s. Still, from time to time, I do find myself sounding a bit curmudgeonly. No, I never claim to walk uphill both ways, barefoot in the snow to school, but I do sometimes struggle to grasp the rate at which technology has changed life since I was in school.

The Problem with Interviewing

Jerry Seinfeld once remarked that “the only difference between a job interview and a blind date is that there is a slightly higher chance you'll be naked at the end of the date – otherwise, they're not that much different." Indeed, both share a lot in common; two strangers meeting for the first time, trying to figure each other out, trying to see beyond the facade and evaluate the person.

Giving Thanks and Giving Back

If you couldn’t already tell by overt advertising and buzz around Black Friday deals, it appears the holiday season is upon us. My favorite holiday, Thanksgiving, is this week, and I couldn’t be more excited. The three F’s – food, family, and football – will consume my four-day weekend. I’ll undoubtedly gain five pounds in those few short days, but it’s so worth it.

How Attractive Is Your Personality (Part III)?

GroupAre you getting ready to head home for Thanksgiving and wondering how successful your reunion at the local bar with friends will be? You’re in luck! Just in time, I have returned to provide the third and final installment of this series on the physical attractiveness of your personality. To bring you up to speed, you can read Part I and Part II.

High Stakes Hiring

PilotLike many people, my coworker is afraid of flying. We encourage him to take sleeping pills and try to distract him with entertaining stories during takeoff, but despite our best efforts, he usually remains anxious throughout the flight. Read More...

Movember: A Proud 30 Days with a Prostache

MovemberNovember 1 was the official kick off to the month of Movember. For those unaware of the meaning behind this portmanteau, simply substitute the popular abbreviation for moustache “Mo”, with the first two letters of November. Some of you may already be familiar with Movember’s distant November facial hair movement “No-Shave November.” However, there are several distinct differences worth noting which make Movember (aka: Novembeard) a much worthier contender of your attention. On a facial hair spectrum, Movember is exclusively reserved for the moustache.

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