Look for the Helpers: Humble Leadership in Times of Crisis

max-winkler-UFIZodJgScQ-unsplashMany people are involved in a basketball game: A coach provides strategy, a shooting guard is agile, and a point guard assists in providing direction. In the heat of the game, the coach knows when to put in strong players, when to bench someone, and when to encourage every player to step up and give 110%. But winning does not depend on just the coach. Winning depends on each player contributing, whether by hustling down the court, putting up a three-pointer, or being in the best possible position when the game is on the line. Read More »

CooolCase and RELEVANT Against COVID-19: Selecting Blue Collar Employees

Untitled-1CooolCase is a traditional family business in Dresden, Germany, that manufactures steel cases for complex devices and partners with other companies for the development and production of mechanical solutions. The business’s core competency is in metal processing. CooolCase is internationally known for its high quality, efficiency, and innovative mindset. Read More »

Managing Stress with Strategic Self-Awareness

sydney-rae-geM5lzDj4Iw-unsplash*This post was authored by Jessie McClure, Delivery Consultant at Hogan, and Erin Laxson, Senior Delivery Consultant and Manager at Hogan.

Feeling the Sunday scaries? At the start of each workweek, we prepare ourselves for the stressful situations we are likely to face throughout the week. With the recent pandemic, the stress we are feeling is unprecedented. As we try to go about the workday facing new challenges in an abruptly virtual world, the way that we manage our stress might not be at the forefront of our minds. Nevertheless, strategic self-awareness is a critical concept when facing daily uncertainty. Read More »

COVID-19 and the Dark Side of Personality

Screen Shot 2020-04-06 at 1.11.43 PM*This is a guest blog post authored by Gordon Curphy, PhD, and Dianne Nilsen, PhD, of Curphy Leadership Solutions.

Crises tend to bring out both the best and the worst in people. On one hand, the COVID-19 pandemic has people picking up groceries for their elderly neighbors, sewing masks, and sending hand sanitizer to those in need. At the same time, others are hoarding toilet paper, spreading conspiracy theories on social media, and failing to follow health directives from authorities. Read More »

Crisis Mode: Assembling the Ideal Team for a Task Force

perry-grone-lbLgFFlADrY-unsplashFrom 2008 to 2011, I worked as the leader of the human resources team at a Fortune 50 company. During that time, I had a challenging experience at one of the company’s manufacturing plants, which employed 1,200 people. Immersed in a list of negative key performance indicators, my challenge was to recover governance while facing the possibility of a plant shutdown.

Some of the issues that we were dealing with included a very controlled environment with restrictive labor laws, employee behaviors that contradicted corporate values, a high rate of absenteeism, unpaid wages and benefits, and jeopardized safety compliance. Read More »

Flattening and Shortening the Curve: Personality Matters

Untitled-1*This article is brought to you by Optimal Consulting Group Pte. Ltd.

In the past few weeks, the coronavirus disease 2019 (COVID-19) outbreak has escalated exponentially, with cases now reported in more than 150 countries. Rightly so, governments around the world have been implementing response strategies to tackle the pandemic. With measures ranging from partial or full lockdowns that are currently affecting one-third of humanity to aggressive virus testing and contact tracing in countries such as South Korea and Singapore, we can see that there is no one-size-fits-all approach. Nevertheless, a closer look at the situation reveals to us that it is fundamentally driven by human behaviour. For governments, the challenge thus lies in managing people, who have differences in personality and motivation. Read More »

Using General Employability to Hire During COVID-19

Screen Shot 2020-04-01 at 12.55.11 PM*This post was authored by Hogan’s director of product innovation, Brandon Ferrell, and research scientist, Michael Boudreaux.

Although most headlines concerning the economic effects of COVID-19 focus on unemployment, many companies are hiring en masse to provide essential services during the pandemic. Food and beverage manufacturers need production workers to maintain supply. Delivery companies need warehouse workers and drivers to transport goods. Grocery-store chains need stock clerks to keep shelves full. Pick-up service companies need personal shoppers to help customers who are social distancing or immunocompromised.

Even in a crisis, hiring the right employees is essential. Each interaction between a customer and an employee impacts the future of the business. A customer who receives poor service during the crisis might not return for business once the crisis subsides. This raises the question: How can a company hire the right employees and hire them quickly?  Read More »

The Importance of Staff Development During an Economic Downturn

Untitled-1*This is a guest post provided by the team at Peter Berry Consultancy. 

To say that these are interesting times that we are living in is an understatement.

Over the past couple of weeks, we have seen panic-buying at supermarkets; a rout on global stock markets; racism and bigotry rearing their ugly heads; all coupled with a disturbing lack of leadership by many of our global leaders during trying and uncertain times.

It has been said that “People can deal with bad news better than they can deal with uncertainty.” I agree with this, and believe that during times of uncertainty – such as the current COVID-19 pandemic – the role of effective leadership becomes even more critical. Read More »

VIDEO: Ryne Sherman Discusses the 8 Most Common Personality Types

Screen Shot 2020-03-31 at 10.50.08 AMOver the past several weeks, Hogan Chief Science Officer Ryne Sherman took us on an in-depth tour of the eight most common personality types found via the Hogan suite of assessments. Using the data of 332,935 individuals who completed the Hogan Personality Inventory, Hogan Development Survey, and the Motives, Values, Preferences Inventory, Hogan consultants identified these eight different types: Rebels, Marketers, Proletarians, Congenials, Overachievers, Networkers, Misfits, and Preppers. 

In this interview, Ryne discusses the each of the eight types: Read More »

Middle Managers: Your Company’s Most Important Line of Defense in Crisis

Untitled-1“Are we going to lose our jobs because of this coronavirus?” asked Kelly, an account executive with a tenure of 11 years.

“I — I don’t quite know,” replied Marla, Kelly’s practice manager. “The senior leadership team has said that there won’t be immediate layoffs, but we don’t know how long these shutdowns will last. Just keep working from home.”

There is no doubt that thousands of similar interactions have occurred in the past three weeks. These times are scary, and much is unknown. One thing you might not know is that the directors or senior leaders in your organization are not necessarily the glue that is keeping everyone together. It’s the middle managers. Read More »